Apr 11, 2012
Seller Performance Ratings
BoxCycle now includes key seller performance metrics in listings shown to buyers. This helps buyers determine (1) how quickly the seller is likely to reply and (2) how reliable the seller is likely to be – key concerns in many situations. The reduced uncertainty for buyers should reward high performing sellers with more orders. Each listing now includes some, or all, of the following... read more
Mar 21, 2012
Cash on Pickup Payment Option Enters Beta Testing
Background We frequently get requests to settle transactions in cash at meeting. Some buyers don’t have credit cards, some feel uncomfortable submitting payment details when they haven’t seen the goods, some are just used to paying at physical meeting. Collecting payment at order time is a crucial component to one of they key problems we are trying to solve: getting people to show up and... read more
Feb 1, 2012
Show Only Box Sellers With Specific Boxes
We’ve added a new Require feature to Buy Boxes and Wanted sections search that allows users to show only listings that include boxes of a specific type. For example, if you are looking for moving boxes, but are only interested in buying if you can get Wardrobes at the same time you can now select a Wardrobe box type from the Require drop-down and search. Only sellers who have Wardrobes as one of the... read more
Jan 27, 2012
New Reminders and Better Phone and SMS Scheduling
Phone Notification of Order Confirmation Buyers already receive an email (and sms if they provide a mobile number) when their order is confirmed and can track order status online. Now buyers without sms will receive a phone call when their order is confirmed if the confirmation occurs close to appointment time. This makes sure that if email is delayed, or if the buyer doesn’t check it, they will... read more
Jan 14, 2012
Box Strength and Weight Capacity Attributes
We’ve added support for two new box attributes: Test/Strength and Maximum Weight Capacity. Seller listings can now include these details and Wanted Listings can now request that boxes match these attributes. Test is a standard measure of box strength. It also hints at how heavy the box is. It is measured using either Bursting Test (# Test) or Edge Crush Test (ECT). Maximum Weight Capacity... read more
