Mar 31, 2011
Improved Order Completion
BoxCycle acts like an escrow service by collecting money from the buyer to establish and enforce their commitment to the order and only paying the seller after they successfully honor the buyer’s order. After the appointment time passes the buyer must have a chance to report issues for a reasonable period of time. At the same time, sellers often want to get paid as soon as possible. Both parties... read more
Mar 9, 2011
It’s Easy for Buyers to Become Sellers
People who have a good experience buying moving boxes on BoxCycle often ask if they can sell the boxes when they are done with them. Well, yes, of course…let’s keep the cycle going! And we just made it easier than ever. We now automatically fill in inventory and contact information using what we already have from the buyer’s order. After moving, people will likely be selling boxes... read more
Oct 7, 2010
Automatic Phone Calls to Sellers
Continuing with a trend of new features enabled by Twilio, we’ve added automatic order confirmation calls. BoxCycle doesn’t allow buyers to pickup boxes right after placing an order; the seller needs to confirm box availability and select the final appointment time before the buyer is provided with the pickup location (see How It Works). So effective communication with sellers is... read more
Sep 1, 2010
Notifications by Text Messaging
We now offer notification options by text message along with email, fax, and phone. Text messaging has a number of advantages over email, especially for time-sensitive communication. Text messages are typically delivered faster than email. They are also read sooner, since most people carry their cell phones at all times and not everyone has constant access to email. Finally, they do not suffer from... read more
Jul 21, 2010
Express List Makes It Easy for Resellers to Sell on BoxCycle
BoxCycle makes it easy for businesses to get rid of their unneeded cardboard in a profitable and environmentally friendly way. It’s designed for busy people who know nothing about the used box business. But it’s also a perfect sales channel for those heavily involved in the box business: resellers of used and overstock boxes, box manufacturers, discount sellers of moving boxes, and more. ... read more
