Jan 27, 2012 Posted by BoxCycle

New Reminders and Better Phone and SMS Scheduling

Phone Notification of Order Confirmation Buyers already receive an email (and sms if they provide a mobile number) when their order is confirmed and can track order status online. Now buyers without sms will receive a phone call when their order is confirmed if the confirmation occurs close to appointment time. This makes sure that if email is delayed, or if the buyer doesn’t check it, they will... read more

Sep 29, 2010 Posted by BoxCycle

Anonymous Connect: Direct Contact Between Buyers and Sellers

Managing communication between parties is one of the challenges of creating a low-hassle marketplace.  For sale of low-value items like used boxes to be worthwhile to sellers, transactions need to take a minimal amount of time and aggravation. Direct communication can significantly increase the transaction burden for a number of reasons including: Unnecessary communication as people reconfirm information... read more