Jan 27, 2012
New Reminders and Better Phone and SMS Scheduling
Phone Notification of Order Confirmation Buyers already receive an email (and sms if they provide a mobile number) when their order is confirmed and can track order status online. Now buyers without sms will receive a phone call when their order is confirmed if the confirmation occurs close to appointment time. This makes sure that if email is delayed, or if the buyer doesn’t check it, they will... read more
Jan 14, 2012
Box Strength and Weight Capacity Attributes
We’ve added support for two new box attributes: Test/Strength and Maximum Weight Capacity. Seller listings can now include these details and Wanted Listings can now request that boxes match these attributes. Test is a standard measure of box strength. It also hints at how heavy the box is. It is measured using either Bursting Test (# Test) or Edge Crush Test (ECT). Maximum Weight Capacity indicates... read more
Nov 16, 2011
Taxes, Cancellations, and FAQs
We’ve cleaned up, expanded, clarified, and organized our Frequently Asked Questions for buyers and sellers to better address common questions we receive. Hopefully these changes make FAQs easier and more useful. In the process we’ve started to codify how we deal with buyer order cancellations and added a new section to help sellers with taxes. Cancellations Our cancellation policy hasn’t... read more
Oct 26, 2011
Seller Wanted Listings Expand to Buyers Who Don’t Also Sell
Our recently released Seller Wanted Listings made it easy to buy boxes wholesale on BoxCycle. They also made it possible to sell through BoxCycle without creating a listing and holding inventory, something that was frequently requested by users. Today, we are expanding access to Seller Wanted Listings to buyers who aren’t also selling boxes. Our focus is on buyers who are looking for larger... read more
Oct 21, 2011