New Reminders and Better Phone and SMS Scheduling

Phone Notification of Order Confirmation Buyers already receive an email (and sms if they provide a mobile number) when their order is confirmed and can track order status online. Now buyers without sms will receive a phone call when their order is confirmed if the confirmation occurs close to appointment time. This makes sure that if email is delayed, or if the buyer doesn’t check it, they will... read more

Box Strength and Weight Capacity Attributes

We’ve added support for two new box attributes: Test/Strength and Maximum Weight Capacity. Seller listings can now include these details and Wanted Listings can now request that boxes match these attributes. Test is a standard measure of box strength. It also hints at how heavy the box is. It is measured using either Bursting Test (# Test) or Edge Crush Test (ECT). Maximum Weight Capacity indicates... read more

Taxes, Cancellations, and FAQs

We’ve cleaned up, expanded, clarified, and organized our Frequently Asked Questions for buyers and sellers to better address common questions we receive. Hopefully these changes make FAQs easier and more useful. In the process we’ve started to codify how we deal with buyer order cancellations and added a new section to help sellers with taxes. Cancellations Our cancellation policy hasn’t... read more

Seller Wanted Listings Expand to Buyers Who Don’t Also Sell

Our recently released Seller Wanted Listings made it easy to buy boxes wholesale on BoxCycle. They also made it possible to sell through BoxCycle without creating a listing and holding inventory, something that was frequently requested by users. Today, we are expanding access to Seller Wanted Listings to buyers who aren’t also selling boxes. Our focus is on buyers who are looking for larger... read more

Custom Buyback Prices and Retail Notifications for Seller Wanted Listings

Last week we released a feature we’ve been working on for a long time: Seller Wanted Listings. Custom Prices We’ve now removed one of the limitations of the first release – lack of ability to set custom buy prices. With today’s update, buyers can specify prices they are willing to pay for boxes they are requesting. Automatic pricing is still available; simply leave the price blank... read more